Shipping policy

Shipping Policy

Thank you for shopping with [Store Name]. We specialize in mobile phone screen assemblies, LCD and OLED displays, touch screen assemblies, and other mobile phone repair parts.

Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will normally be processed on the next business day.

During holidays, promotional periods, or periods of high order volume, processing may take slightly longer.

Estimated Delivery Time

Delivery times depend on the destination, shipping method, customs clearance, and local courier service.

Typical estimated delivery times are:

  • Express Shipping: 3–8 business days

  • Standard Shipping: 7–20 business days

  • Economy Shipping: 10–30 business days

These delivery times are estimates and are not guaranteed.

Delays may occur due to customs inspections, weather conditions, transportation disruptions, local courier delays, or other circumstances outside our control.

Shipping Address

Customers are responsible for providing accurate and complete shipping information.

Please carefully check your:

  • Full name

  • Street address

  • Apartment or unit number

  • City

  • State or province

  • Postal code

  • Country

  • Telephone number

If you notice an error in your shipping address, please contact us as soon as possible before the order has been shipped.

We cannot guarantee that an address can be changed after shipment.

Tracking Information

Once your order has shipped, tracking information will normally be provided by email or through your order page.

Tracking information may take 24–72 hours to update after the package has been handed over to the shipping carrier.

Customs Duties and Import Taxes

International orders may be subject to customs duties, VAT, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

We are not responsible for delays caused by customs clearance.

Damaged Packages

Mobile phone screen assemblies are fragile electronic components.

Please inspect your package immediately after delivery.

If the package appears crushed, damaged, opened, wet, or otherwise abnormal, please take photos or video before opening it.

If an item arrives damaged, contact us within 48 hours of delivery and provide:

  • Order number

  • Photos of the outer packaging

  • Photo of the shipping label

  • Photos or video of the damaged product

  • Description of the problem

Please do not install a damaged screen.

Lost Packages

If your package has not arrived within a reasonable period, please contact us.

We will assist with investigating the shipment with the shipping carrier.

If the carrier confirms that the package has been lost, an appropriate replacement or refund may be provided.

Packages Marked as Delivered

If tracking shows that your package has been delivered but you cannot locate it, please:

  • Check the delivery area

  • Check with family members or coworkers

  • Check with neighbors

  • Contact the local delivery carrier

  • Verify the shipping address used for the order

If the package still cannot be located, please contact us for assistance.

Contact

For shipping questions, please contact us:

Email: schisselvgg813761@hotmail.com